Terms of Service

Terms of Service – Luxeveda

Effective Date: October 24, 2026

1. Overview

Welcome to Luxeveda. Throughout these Terms of Service, the terms “we,” “us,” and “our” refer to Luxeveda. We operate this online store and website, including all related information, products, services, and features offered to you.

By visiting our website or purchasing from us, you agree to these Terms of Service and our applicable store policies. If you do not agree to these terms, please do not use our website.

2. Eligibility and Use of Our Website

By using our website, you confirm that you are legally permitted to enter into a binding agreement under the laws applicable to you.

You agree not to use our website for any unlawful purpose, violate applicable laws, interfere with website security, or misuse our services.

We reserve the right to refuse service where permitted by law if these terms are violated.

3. Products and Descriptions

Luxeveda offers a variety of products, which may include cosmetics, skincare, herbal products, kitchen gadgets, home gadgets, electronics, and other consumer goods.

We make reasonable efforts to display product descriptions, images, prices, and specifications accurately. However, colours and appearance may vary depending on your device or screen settings.

Product packaging, availability, and specifications may change from time to time. We will communicate material changes where appropriate.

Product images are provided for illustrative purposes unless otherwise stated.

4. Prices and Payments

All product prices and applicable charges will be displayed at checkout or otherwise communicated before you complete your purchase.

Prices, promotions, and product availability may change without prior notice, except where applicable law requires otherwise.

You agree to provide accurate billing, contact, and delivery information when placing an order.

Orders are subject to payment authorization and acceptance by Luxeveda. We reserve the right to cancel or refuse an order where permitted by law, including in cases of suspected fraud, pricing errors, or product unavailability. If payment has already been collected for a cancelled order, any required refund will be arranged in accordance with applicable law and our Refund Policy.

5. Orders and Order Acceptance

Placing an order does not automatically guarantee acceptance.

We may contact you to verify order details, delivery information, or payment where necessary.

If we cannot fulfill an order, we will make reasonable efforts to notify you and arrange any applicable refund.

You are responsible for checking your order details before submitting your purchase.

6. Shipping and Delivery

We aim to process and dispatch orders within the estimated time communicated on our website or at checkout.

Delivery times are estimates and may be affected by courier delays, weather, public holidays, incorrect addresses, or other circumstances beyond our reasonable control.

Customers are responsible for providing accurate shipping details. Additional charges or delivery complications caused by incorrect information may apply where permitted by law.

For further details, please review our Shipping Policy, if available.

7. Returns, Refunds, and Exchanges

Returns, refunds, cancellations, and exchanges are governed by our Refund Policy.

Please review our Refund Policy before making a purchase. Nothing in these Terms of Service excludes or limits any consumer rights that cannot legally be excluded or limited.